Emergency Department in Hospitals Certification Programme
This programme focuses on strengthening the quality and safety of care delivered in hospital emergency departments. It sets out structured protocols for triage, emergency response, staff training, documentation, and patient rights in high-pressure situations. Certification ensures that emergency care is timely, coordinated, and delivered by competent professionals. It enhances public trust, improves clinical outcomes in critical cases, and helps hospitals establish themselves as centres of emergency excellence.
- Focused Emergency Readiness:
This programme ensures that hospitals maintain trained emergency teams, clear triage systems, and infrastructure readiness to manage acute cases efficiently. - Protocol-Based Emergency Care:
With standardised clinical pathways and documentation practices, the certification helps reduce errors and improve patient stabilisation times. - Legal and Ethical Assurance:
Accredited emergency departments follow defined processes for informed consent, patient rights, and communication with families—crucial during critical situations. - Cross-Departmental Coordination:
It strengthens communication between ER, ICU, diagnostics, and surgery units, facilitating timely interventions and continuity of care. - Public Confidence in Crisis Situations:
Certification reinforces the hospital’s image as a safe and dependable destination during medical emergencies, earning the trust of the local community.
- Hospitals with a minimum of 25 operational beds, excluding emergency beds. The required number of emergency beds is based on the hospital’s total bed strength
- Up to 50 Beds – 2 Emergency Beds
- 51–100 Beds – 4 Emergency Beds
- 101–200 Beds – 6 Emergency Beds
- 201–350 Beds – 8 Emergency Beds
- More than 350 Beds – 10 Emergency Beds
- The hospital must commit to comply with NABH emergency department in hospitals certification standards and all applicable legal/ statutory/ regulatory requirements.
- These standards apply to the entire organisation, not just the emergency department, and are applicable to both public and private hospitals.
All aspiring healthcare organisations seeking certification for their Emergency Department can apply online by registering on the NABH website. Please refer to the General Information Brochure available on the Resources → General Policies section of the NABH website for more details.
Emergency Department in Hospital Certification Programme (1st Edition June 2016)
| 25-200 Beds | 201 Beds and Above | If more than one emergency department |
| Application Fee: 2,000/- Annual Fee: 25,000/- Virtual Assessment Fee: 2,000/- Re-issue of certificate: 6,000/- |
Application Fee: 2,000/- Annual Fee: 50,000/- Virtual Assessment Fee: 2,000/- Re-issue of certificate: 6,000/- |
Additional 10000/- will be charged per emergency site in the application fee |
18% GST applicable extra.
NABH conducts training programmes, including Programme on Implementation (POI) and monthly Quality Connect masterclasses on topics like KPIs, infection control, medication safety, document control, clinical audits, and more.
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